How to Get SASSA R370 Without a Bank Account via Cash Send Option?

No bank account? You can still receive your SASSA SRD R370 with ease. The Cash Send option lets approved beneficiaries collect their grant directly in cash from partnered retail stores, fast, safe, and convenient for those without access to traditional banking services.

How to Get SASSA R370 Without a Bank Account via Cash Send Option? (Quick Answer)

You can get your SASSA R370 grant without a bank account using the Cash Send option. Choose “Cash Send” on the SASSA SRD website when updating your payment method. After approval, you’ll receive an SMS voucher from SASSA, which you can use to collect cash at Pick n Pay, Boxer, Shoprite, Checkers, or Usave with your ID and registered phone number.

What Is the SASSA Cash Send Option?

The SASSA Cash Send payment method allows South Africans without bank accounts to receive their COVID-19 SRD R370 grant securely. Instead of depositing money into a bank, SASSA sends an SMS voucher to your registered phone number once your payment is ready.

You can then use that message to collect your cash at approved retail stores such as Pick n Pay, Boxer, Shoprite, Checkers, and Usave. This system works in partnership with major banks and retail networks to ensure accessibility for everyone, including beneficiaries in rural areas.

According to SASSA’s official site (srd.sassa.gov.za), only those with a valid South African ID and the phone number registered during SRD application can use Cash Send. This prevents fraud and ensures your payment goes directly to you.

Key Facts About the Cash Send Option

• You don’t need a bank account to use Cash Send.
• Payments can only be collected after receiving the official SASSA SMS.
• You must bring your South African ID document and the same phone used during your application.
• Cash is available at Pick n Pay, Boxer, Shoprite, Checkers, and Usave outlets nationwide.
• The SMS code or link from SASSA acts as your voucher for withdrawal.

How to Select Cash Send as Your Payment Method?

If you haven’t added payment details yet or want to switch from a bank account to Cash Send, follow these official steps:

1. Visit the SASSA SRD official website: https://srd.sassa.gov.za.
2. Go to the Banking Details Update section.
3. Enter your South African ID number and registered cellphone number.
4. Verify your identity using the One-Time PIN (OTP) sent via SMS.
5. On the payment options screen, select “Cash Send” instead of entering banking details.
6. Confirm your choice and wait for SASSA to update your payment method.

SASSA usually updates payment preferences within 7–10 working days, depending on verification timelines.

How to Collect Your SRD Cash Send Payment?

Once your SRD status shows “Approved” and the payment is processed, you can collect your money using these verified steps:

Step 1: Wait for the Official SMS from SASSA

You’ll receive an SMS confirmation on your registered number once your payment is ready. This message includes a unique voucher code or secure link.
Do not visit any store before receiving this SMS, retailers can’t assist without it.

Step 2: Visit an Approved Retailer

Take your ID document and cellphone to one of the official collection points:

• Pick n Pay
• Boxer
• Shoprite
• Checkers
• Usave

Only these partners are authorized to issue SRD payments through Cash Send.

Step 3: Verify and Collect Your Cash

At the till point, tell the cashier you’re collecting a SASSA SRD Cash Send payment.
Provide your ID number, registered cellphone number, and voucher code (if required).
After verification, you’ll receive your R370 grant in cash instantly.

Troubleshooting: Common Cash Send Problems

1. Didn’t Receive the Payment SMS

If your status says “Approved” but you haven’t received an SMS, your payment isn’t ready yet. Wait for SASSA to send the message — it’s the only signal that funds are available.

2. System Offline at the Store

Sometimes, retail systems go offline during high-traffic hours. Try again later or visit another partner store. Avoid making repeated attempts on the same day.

3. SMS or Voucher Expired

Each voucher has a limited validity period. If it expires before collection, contact the SASSA toll-free helpline at 0800 60 10 11 to request a reissue.

4. Lost or Deleted SMS

Retailers cannot resend or replace your SMS. Only SASSA can verify and resend payment notifications. Always keep your SMS safe until you’ve collected your grant.

Cash Send Collection Table (2026 Reference)

Step	Action Required	Verification Needed	Where to Complete	Result
1	Wait for official SMS	SASSA sends voucher code	On your registered cellphone	Payment ready
2	Bring ID + phone	ID number + phone verification	At Pick n Pay, Boxer, Shoprite, Checkers, Usave	Identity confirmed
3	Provide details to cashier	Match with SASSA database	Retail till point	Cash disbursed instantly
4	Collect R370 in hand	Receipt confirmation	Retail store	Payment complete

Final Takeaway

The SASSA Cash Send option is a secure, practical solution for millions of South Africans without bank accounts. It ensures everyone — even in rural or unbanked areas, can access the R370 SRD grant safely. Just remember: always use your registered phone, keep your SMS secure, and collect only from SASSA-approved retailers.

Can Someone Else Collect for You?

No, only you can collect your grant payment. SASSA verifies your identity with your ID document and cellphone number, so no one else can claim it on your behalf. This prevents fraud and ensures your money stays safe.

Frequently Asked Questions

Q. Can I collect my Money without receiving the SMS?

No. The SMS contains your unique security code for withdrawal. Without it, retailers can’t release your payment.

Q. Can Someone else collect the grant for me?

No. Only the registered beneficiary can collect the SRD grant in person, using their own ID and phone.

Q. How long do I have to collect the money?

The voucher typically stays active for 30 days from the SMS date. If you miss the window, contact SASSA immediately.

Q. Can I Switch back to bank payments later?

Yes. You can update your banking details anytime through the SASSA SRD banking update portal to switch from Cash Send to direct deposit.