SRD SASSA Status Check

To check your SASSA SRD R370 status. Type in your ID number and phone number, then click ‘Check Status.’ Your SASSA status and payment details & date will appear on the screen.

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If the above SASSA SRD Status tool is not working, try checking your SASSA SRD R370 Status from Official Website at https://srd.sassa.gov.za/sc19/status

SRD SASSA Status Check

The SASSA SRD Status Check enables beneficiaries to Check their R370 Social Relief of Distress (SRD) grant and payment dates. Applicants can check their grant status through various methods, including:

  • Online portal
  • WhatsApp
  • Phone call
  • SMS
  • Moya app

This ensures easy access to real-time updates on payment approvals and disbursements.

But before that, let’s talk about SASSA Grants in general, Millions of South Africans rely on SASSA grants to get by, with poverty impacting over 55.5% of people and unemployment hitting 32.9% in 2025, according to the World Bank.

The South African Social Security Agency (SASSA) introduced the SRD grant to guarantee basic income for those in need. SRD, or Social Relief of Distress grant, comes from SASSA, which operates under South Africa’s Department of Social Development.

How to Check Your SASSA SRD R370 Status?

You can track your SASSA SRD R370 grant status using various methods:

1. Online SASSA Status Check (Fastest Method)

The quickest way to check your status is online.

Steps:

  • Visit https://srd.sassa.gov.za/sc19/status
  • Enter your South African ID number and registered phone number.
  • Click “Submit”.
  • Your status and payment details will appear on the screen.

2. Check SASSA SRD Status via SMS

You can receive your status via SMS by following these steps:

Steps:

  • Open your phone’s messaging app.
  • Type: STATUS <Your ID Number>. eg: [SASSA 911290578083]
  • Send it to 32555.
  • You will receive an SMS reply with your grant status.

3. Check SASSA SRD Status via WhatsApp

Even if you have no airtime, you can use WhatsApp to check your status.

Steps:

  • Save 082 046 8553 as a contact.
  • Open WhatsApp and start a chat.
  • Type “Status” and send.
  • Follow the instructions and enter your ID number.
  • Receive your grant application status via WhatsApp.

4. Check SASSA SRD Status via Phone Call

You can also check your status by calling SASSA’s toll-free number.

Steps:

  • Dial 0800 60 10 11.
  • Select the SRD grant option.
  • Provide your ID number for verification.
  • Listen to your status update.

5. Using the Moya App for SASSA Status Check

The Moya app allows you to check your SASSA status without using mobile data.

Steps:

  • Download the Moya App from the Google Play Store.
  • Open the app and go to the “Services” tab.
  • Select “SASSA SRD”.
  • Enter your ID number and phone number.
  • Your application status will be displayed.

6. Visiting a SASSA Office

If digital methods don’t work, visit a SASSA office for assistance.

What to bring:

  • South African ID.
  • Registered phone number.
  • Application reference number (if available).

7. Checking SASSA R370 Payday via the Android App

Another convenient way to check your payday is using the SASSA Status Check app (as of February 2025 there is not any official App for SASSA SRD).

Steps:

  • Download the SASSA Status Check App from the Google Play Store.
  • Open the app and enter your ID number.
  • Check your grant status and payment dates.

These methods help you stay updated on your SASSA SRD R370 grant and ensure you receive payments on time.

SASSA Status Check for R370 Payment Dates

The South African Social Security Agency (SASSA) releases payment schedules for the SRD R370 grant previously R350 each month. Recipients collecting funds at the post office should refer to the monthly calendar. Those receiving payments via bank account don’t have a set disbursement date.

To verify your grant payment status and balance:

  • Dial *120*3210# or *120*69277# from your mobile device.
  • Alternatively, send a WhatsApp message to 082 046 8553.

A “pending” status indicates ineligibility for the R370 grant at that time.

Key Facts About the SRD R370 Grant

  • Increased Amount: Originally R350, the grant was raised to R370 starting April 2024.
  • Eligibility: Intended for South Africans with no other source of income.
  • Who Can Apply: Open to citizens, permanent residents, asylum seekers, and special permit holders.
  • Payment Schedule: Distributed monthly, but payment dates may vary.

How to Check Your SRD SASSA Balance?

If you receive SASSA grants, you can check your balance using different methods:

1. Check SASSA Balance via USSD Code

  • Dial *120*3210# on your phone.
  • Follow the prompts to check your balance.

2. Check Balance via WhatsApp

  • Save 082 046 8553 as a contact.
  • Send a message saying “SASSA” on WhatsApp.
  • Follow the instructions to check your balance.

3. Check Balance via ATM

  • Insert your SASSA Gold Card (Now New SASSA Black Card) into any ATM.
  • Enter your PIN and select “Balance Inquiry” to view your available funds.

4. Check Balance via SASSA Helpline

  • Call 0800 60 10 11 and follow the prompts to check your balance.

These methods allow you to track your SASSA grant balance easily and ensure you know when your funds are available.

What is the Best Method for SASSA SRD Balance Check?

The best method to check your SASSA SRD R370 grant balance is, dial *120*69277# or *120*3210# on your mobile phone. Follow the on-screen prompts, enter your ID number and registered phone number, then submit. You’ll receive an SMS notification with your current balance.

This fast and convenient method ensures you can check your SASSA funds anytime, helping you manage your grant efficiently

SASSA SRD R370 Payment Dates for March 2025

If you’re a SASSA SRD R370 grant recipient, your March 2025 payment will be processed between March 25th and March 31st, 2025. Payments are made in batches, so the exact date may vary based on your banking institution.

💰 Grant Amount: R370
📅 Payment Period: March 25th – March 31st, 2025
🏦 Payment Methods: Bank deposit or collection from approved SASSA pay points

How to Collect Your SASSA SRD R370 Payment?

SASSA provides multiple ways for beneficiaries to collect their grants:

1. Bank Deposit

SASSA allows beneficiaries to receive payments directly into their bank accounts. If you selected bank transfer when applying, your grant will be deposited into your account.

Banks Accepting SASSA SRD R370 Payments:

  • ABSA
  • Capitec Bank
  • FNB (First National Bank)
  • Nedbank
  • Standard Bank
  • TymeBank

 Important: Ensure your banking details are correct by verifying them at srd.sassa.gov.za.

2. Pick n Pay & Boxer Stores

If you do not have a bank account, you can collect your payment at:

Retailers Accepting SASSA Grant Payments:

  • Pick n Pay
  • Boxer Superstores
  • Shoprite
  • Checkers
  • USave

Ensure you carry your South African ID and registered phone number for verification.

3. Post Office Collection (Limited Availability)

Some beneficiaries can still collect payments from the Post Office, but this option is being phased out.

What to Do If Your SASSA SRD Payment Is Delayed?

If you experience delays in receiving your SRD R370 payment, follow these steps:

1. Verify Your Banking Details

  • Log in to srd.sassa.gov.za and ensure your bank details are correct.

2. Check for Status Updates

  • If your status is still pending, SASSA is processing your application. Continue checking for updates.

3. Contact SASSA Support

  • Call 0800 60 10 11 or visit the nearest SASSA office for assistance.

4. Appeal if Declined

  • If your application is declined, you can submit an appeal within 30 days through the SASSA website.

Common SASSA Status Messages and Their Meanings

When you check your SASSA SRD R370 grant status, you may see different responses. Each status reflects the progress of your application and determines whether you qualify for the grant. Below is what each status means and the necessary steps you should take:

1️⃣ Alternative Income Identified

📌 What it means: SASSA has detected another source of income linked to your name.
🚨 Next Step: You are not eligible for the grant. If you believe this is incorrect, submit an appeal at srd.dsd.gov.za/appeals.

2️⃣ Means Income Identified

📌 What it means: SASSA has found that your income exceeds the eligibility threshold (R624/month) from employment, bank deposits, or other sources.
🚨 Next Step: You do not qualify for the grant unless your financial situation changes. If you disagree, you can request reconsideration online.

3️⃣ Application Complete

📌 What it means: You have successfully submitted or re-applied for the grant. SASSA will review your eligibility every month.
✅ Next Step: Regularly check your status at https://srdsassacheck.web.za/ for updates.

4️⃣ Bank Details Pending

📌 What it means: SASSA has received your application but does not have your banking details.
🚨 Next Step: Submit or update your bank details immediately at srd.sassa.gov.za to avoid payment delays.

5️⃣ Reapplication Pending

📌 What it means: SASSA has not received your new application.
🚨 Next Step: Apply or reapply for the grant as soon as possible through the SASSA SRD website.

6️⃣ Period Pending

📌 What it means: Your application is under review for the current month and awaiting verification.
✅ Next Step: No action is required. Check back later to see if your application is approved.

7️⃣ Period Approved

📌 What it means: Your application has been approved for this month and your payment will be processed soon.
✅ Next Step: Monitor your SASSA payment date at https://srdsassacheck.web.za/ and ensure your bank details are correct.

8️⃣ Period Declined

📌 What it means: Your application was declined for this specific month due to eligibility issues.
🚨 Next Step: If your financial situation qualifies you for the grant, submit an appeal within 30 days through the SASSA appeal portal.

What Does “Means Income Source Identified” Mean?

If your SASSA SRD R370 grant status shows “Means Income Source Identified,” it means SASSA has detected a monthly income of R624 or more, which disqualifies you from receiving the grant.

Why Did You Receive This Status?

SASSA verifies financial eligibility every month using bank records, UIF, NSFAS, and other financial aid sources. If your bank account shows deposits of R624 or more, your application is automatically declined.

Updated Eligibility Rule: Income Threshold

To qualify for the SRD R370 grant, your total monthly income must be below R624. This includes:
✅ Salaries, wages, or informal earnings
✅ Bank deposits above R624 (even from family or friends)
✅ Financial aid programs like UIF, NSFAS, or pensions

If your monthly income meets or exceeds R624, SASSA assumes you have financial support and disqualifies you from the grant.

What Should You Do Next?

✔️ Verify Your Bank Transactions – Check if unexpected deposits caused the issue.
✔️ Submit an Appeal – If you believe this is incorrect, visit srd.dsd.gov.za/appeals to request a review.
✔️ Reapply Next Month – If your income falls below R624, you can reapply for the next payment cycle.

💡 Tip: Be mindful of incoming transactions in your account, as even small deposits exceeding R624 can affect your eligibility.

What Does “Self-Exclusion Response Found” Mean?

If your SASSA SRD R370 status shows “Self-Exclusion Response Found”, it means you do not qualify for the grant due to an income source. Below is a breakdown of the possible reasons and what this status means.

Reason for ExclusionExplanation
Earning Above R370/MonthYour income exceeds the eligibility threshold for the SRD grant.
Receiving Financial SupportIf you get financial aid from family, UIF, NSFAS, pensions, or government schemes, you may be disqualified.
Automated System CheckSASSA automatically reviews bank records and financial transactions to determine eligibility.

If you believe this decision is incorrect, you can appeal by visiting https://srd.dsd.gov.za/appeals and following the appeal process.

How to Submit an Appeal for Declined Applications?

If your SASSA SRD R370 application has been declined, you can submit an appeal to have your case reviewed. Follow these steps to file an appeal:

  1. Visit the Appeal Website: Go to the official SASSA appeal portal at https://srd.dsd.gov.za/appeals.
  2. Enter Your Details: Provide your South African ID number and the phone number used for your application.
  3. Select the Declined Month: Choose the specific month for which your application was rejected.
  4. Submit the Appeal: Follow the on-screen prompts to submit your appeal.
  5. Wait for Response: Appeals typically take up to 30 days for processing. Check your status regularly.

Main Reasons for SASSA Grant Rejection & Solutions

If your SASSA SRD application is declined, it may be due to one of the following reasons:

  • Banking Verification Pending → Update your banking details at https://srd.sassa.gov.za.
  • Identity Verification Failed → Ensure your ID details exactly match the records at the Department of Home Affairs.
  • Income Source Identified → Your bank transactions should not exceed the eligibility limit for the grant. Review your financial records.

What to Do If Your SASSA Status Check Fails?

If your SASSA SRD R370 status check shows “Failed”, it means your application could not be processed successfully. This may be due to a technical issue, missing information, or an eligibility-related problem. If you do not take action, your grant will not be approved.

To resolve this issue and increase your chances of approval, follow these steps:

1️⃣ Wait and Retry the Status Check

🔹 Sometimes, SASSA’s system experiences temporary glitches or server overload.
🔹 Wait for a few hours and check your status again at our website https://srdsassacheck.web.za/

2️⃣ Reapply for the SASSA SRD R370 Grant

🔹 If your status continues to fail, submit a new application.
🔹 Visit the SASSA SRD portal and go through the re-application process from scratch.
🔹 Ensure all required details are accurate and up to date before submitting.

3️ Review and Update Your Application Details

🔹 Double-check your ID number, phone number, and personal details.
🔹 Verify that your banking information is correct. Incorrect bank details may cause processing failures.
🔹 Ensure all required fields on the form are completely filled out—even a single missing detail can cause rejection.

4️ Submit a Request for Reconsideration

🔹 If you believe your application failed by mistake, you can request a review.
🔹 Visit https://srd.sassa.gov.za/appeals/appeal and submit a Reconsideration Request.
🔹 Provide any supporting documents to prove your eligibility.

5️ Contact SASSA for Assistance

📞 Helpline: 0800 60 10 11
📧 Email: [email protected]
🏢 Visit your nearest SASSA office if your issue remains unresolved.

💡 Pro Tip: Always verify your details before submission to avoid delays or processing failures. If your status still fails after following these steps, check back periodically for system updates or reapply in the next cycle.

Frequently Asked Questions

Q: How often should I check my SASSA status?

Check every few days if it’s still pending, or whenever updates are expected. This keeps you informed without unnecessary worry, especially if your SASSA SRD grant status is delayed in processing. It helps you stay on top of changes effectively.

Q: What if errors prevent me from seeing my SASSA status?

Use SMS, WhatsApp, or call 0800 60 10 11; visit an office if the issue persists. These methods bypass technical problems like website outages or when your South African ID isn’t recognized, ensuring you access your SASSA status update reliably.

Q: How do I find my SASSA Payment day?

Review your status, it’s typically late-month, like 25th to 31st. Your SASSA SRD grant payment date appears in your status, assisting with financial planning since it connects directly to when funds reach your account or collection point.

Q: What does an HTTP 404 error on the SASSA site mean?

It indicates the page isn’t found verify the URL or retry later if it’s unavailable. This occurs when the SASSA website can’t locate the requested page, possibly due to an incorrect link or downtime, so you’ll need to adjust or wait. Lately, SASSA Website is down due to system maintenance.

Q: What does “Null” show in my SASSA status?

“Null” means your grant is approved, but no payment date is set yet due to verification or bank delays. It shows your SRD R370 grant is confirmed by SASSA, just pending final checks or banking updates, keeping you close to payment.

Q: What does “First batch” mean in SASSA payments?

“First batch” refers to the initial group receiving payments in a cycle, paid earlier than others. For SASSA payments, this batch gets the R370 grant ahead of later groups, confirming you’re prioritized in that month’s disbursement schedule.